Chamada iniciada

Hook emitido quando a chamada é atendida e o cliente é encaminhado para a sala de vídeo chamada. Os dados enviados são os seguintes:

Dados incompletos:

{
  "content": {
    "id": "64ece43e1e0406b3d41b1cfb",
    "queue": {
      "id": "64ece42db48250442a9390f5"
    },
    "department": {
      "id": "5f723dda8945122fdc86b5cc"
    },
    "customer": {
      "id": "5ffdab3181b6a51afc89ba7f"
    },
    "attendant": {
      "id": "5eeed10c1fcc1918a892a3c1"
    }
  },
  "hookType": "new_call_started",
  "hookDescription": "Novo chamada iniciada",
  "timestamp": "2023-08-28T18:15:27.026Z"
}

Dados completos:

{
  "content": {
    "id": "64ece43e1e0406b3d41b1cfb",
    "initialDate": "2023-08-28T18:15:26.860Z",
    "ticket": "23082820702166",
    "recorded": false,
    "tags": [],
    "textChat": [],
    "rating": {
      "kind": "NPS"
    },
    "department": {
      "id": "5f723dda8945122fdc86b5cc",
      "name": "Nuvidio",
      "identifier": "nuvidio"
    },
    "customer": {
      "name": "Cliente",
      "tel": "11988888888",
      "email": "[email protected]",
      "cpf": null,
      "id": "5ffdab3181b6a51afc89ba7f",
      "status": false
    },
    "customerData": {},
    "attendant": {
      "name": "Atendente",
      "id": "5eeed10c1fcc1918a892a3c1",
      "email": "[email protected]"
    },
    "logs": []
  },
  "hookType": "new_call_started",
  "hookDescription": "Novo chamada iniciada",
  "timestamp": "2023-08-28T18:15:32.070Z"
}